Vets4Pets Head Office, Swindon

Client: Pets at Home Vet Group Ltd

Architect: NWDA


Vets4Pets and Companion Care are the largest small animal veterinary group in the UK, operating over 400 practices. To support the business needs of the practices, a team over 145 colleagues have relocated to Isambard House - a former Wheel Machine Shop built in the mid 1800’s by the Great Western Railway Company to repair steam locomotives. The former railway building converted to offices in 2000,was the occupied by The National Trust until their relocation to the new purpose-built Helix Centre.

Solution:Positive was appointed by Vets4Pets under Full Design Duties to design the Mechanical & Electrical Building Services Installations, with an additional monitoring and quality performance role.


Key challenge: The building owned by English Heritage is Grade II Listed and the Conservation Officer had a requirement to retain the “industrial” ambiance of the building.

By working closely with the Architect and the Conservation Officer, Solution:Positive developed a solution to provide a fully

air-conditioned, energy efficient, high quality, open plan office environment, whilst retaining the heavy-industrial character of the building.The services installations blended sympathetically and aesthetically with the existing structure and fully met the requirements of Vets4Pets and English Heritage.


Client feedback: “Relocating our head office to support the continued expansion of the business was always going to be a challenge. Relocating to a Grade II Listed, former industrial building, was even more challenging.

Special considerations for the design of the mechanical and electrical services were how to;

+ve integrate into the historic building

+ve achieve approval from the Conservation Officer

+ve meet the stakeholder’s operational requirements


We worked closely with Solution:Positive, who ensured they fully understood the brief. This enabled a condensed design phase, allowing commencement of the installation phase on programme and the relocation completed on time.By monitoring progress and quality throughout the installation phase, Solution:Positive ensured high standards were attained. We look forward to working together again on future projects.”

Janice Williams

Companion Care