Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, postal address, e-mail address, telephone and mobile numbers that you voluntarily give to us when completing an enquiry.
You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
We do not store any financial information or data.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer and information about the location of your device, if you access the Site from a mobile device.
Mobile Application Information
If you connect using our mobile application:
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Data
We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site [or our mobile application] to:
Compile anonymous statistical data and analysis for use internally
Deliver targeted advertising, newsletters and other information
Periodically e-mail you
Enable user-to-user communications
Generate a personal profile about you to make future visits to the Site more personalised
Increase the efficiency and operation of the Site
Monitor and analyse usage and trends to improve the Site
Notify you of updates to the Site and our business activities
Offer new services
Respond to product and customer service requests
Send you a newsletter
Perform other business activities as required
Request feedback and contact you about your use of the Site
Resolve disputes and troubleshoot problems
Solicit support for the Site
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, e-mail delivery, hosting services, customer service and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the Site, those users may see your name and descriptions of your activity.
We may share your information with our business partners to offer you certain services.
Other Third Parties
We may share your information for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, e-mails or other communications from third parties, you are responsible for contacting the third party directly.
Cookies and Web Beacons
You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons, however, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.
We may also partner with selected third-party vendors, such as Google Analytics, and others, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyse and track users’ use of the Site, determine the popularity of certain content and better understand online activity.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.
Options Regarding Your Information
e-mails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
Noting your preferences at the time you register your account with the Site
Logging into your account settings and updating your preferences
Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
T +44(0)1623 835465