WEBSITE PRIVACY POLICY

Introduction

Solution:Positive Ltd respects the privacy of our users.   This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website; www.solutionpositive.com including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this privacy policy carefully.   If you do not agree with the terms of this privacy policy, please do not access the site. 

We reserve the right to make changes to this Privacy Policy at any time and for any reason.  

We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.   Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. 

You are encouraged to periodically review this Privacy Policy to stay informed of updates.

You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.  

This privacy policy was created using Termly.


Collection of Your Information

We may collect information about you in a variety of ways.   The information we may collect on the Site includes:

Personal Data 
Personally identifiable information, such as your name, postal address, e-mail address, telephone and mobile numbers that you voluntarily give to us when completing an enquiry.

You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.


Derivative Data 
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data 
We do not store any financial information or data.

Mobile Device Data 
Device information, such as your mobile device ID, model, and manufacturer and information about the location of your device, if you access the Site from a mobile device.

Mobile Application Information
If you connect using our mobile application:

  •    Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services.   If you wish to change our access or permissions, you may do so in your device’s settings.

 

  •    Mobile Device Data

We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

 

Use of Your Information 

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience.  Specifically, we may use information collected about you via the Site [or our mobile application] to: 

  • Compile anonymous statistical data and analysis for use internally

  • Deliver targeted advertising, newsletters and other information

  • Periodically e-mail you

  • Enable user-to-user communications

  • Generate a personal profile about you to make future visits to the Site more personalised

  • Increase the efficiency and operation of the Site

  • Monitor and analyse usage and trends to improve the Site

  • Notify you of updates to the Site and our business activities

  • Offer new services

  • Respond to product and customer service requests

  • Send you a newsletter

  • Perform other business activities as required

  • Request feedback and contact you about your use of the Site 

  • Resolve disputes and troubleshoot problems

  • Solicit support for the Site


Disclosure of Your Information

We may share information we have collected about you in certain situations.   Your information may be disclosed as follows:  


By Law or to Protect Rights 
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.   This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers 
We may share your information with third parties that perform services for us or on our behalf, including data analysis, e-mail delivery, hosting services, customer service and marketing assistance.  


Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.


Interactions with Other Users 
If you interact with other users of the Site, those users may see your name and descriptions of your activity. 

 

Affiliates 
We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners 
We may share your information with our business partners to offer you certain services. 

Other Third Parties
We may share your information for the purpose of conducting general business analysis.   We may also share your information with such third parties for marketing purposes, as permitted by law. 

Sale or Bankruptcy 
If we reorganise or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.   If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.   You acknowledge that such transfers may occur and that the transferee may decline honour commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations.   If you no longer wish to receive correspondence, e-mails or other communications from third parties, you are responsible for contacting the third party directly.

 

Tracking Technologies

Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels and other tracking technologies on the Site to help customise the Site.   When you access the Site, your personal information is not collected through the use of tracking technology.   Most browsers are set to accept cookies by default.

You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Site.  You may not decline web beacons, however, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

We may use cookies, web beacons, tracking pixels and other tracking technologies on the Site to help customise the Site.   For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy.   By using the Site, you agree to be bound by our Cookie Policy.

Website Analytics 

We may also partner with selected third-party vendors, such as Google Analytics, and others, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyse and track users’ use of the Site, determine the popularity of certain content and better understand online activity.

By accessing the Site, you consent to the collection and use of your information by these third-party vendors.   You are encouraged to review their privacy policy and contact them directly for responses to your questions.   We do not transfer personal information to these third-party vendors.   However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

 

 

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information.   While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.   Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.   Therefore, we cannot guarantee complete security if you provide personal information.


Policy for Children

We do not knowingly solicit information from or market to children under the age of 13.   If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. 


Controls for Do-Not-Track Features  

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

No uniform technology standard for recognizing and implementing DNT signals has been finalised.   As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.   If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals. 

 


Options Regarding Your Information

e-mails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site

  • Logging into your account settings and updating your preferences

  • Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly. 


Contact us
If you have questions or comments about this Privacy Policy, please contact:

Tony May
Director

Solution:Positive Ltd
Studio One
South View
Main Street
Newark
Nottinghamshire
NG22 9NW

T +44(0)1623 835465
www.solutionpositive.com